Request Extension Date for a Trusted Share
All files and folders shared with you have an expiration date, set by the share owner or the owner’s organization by default. To request an extension, go to Shared With Me in your cloud portal and select the Trusted Share you want to extend. If you have multiple shares, use search/filter to find it quickly. Click Request Extension at the top of the window.
2. Choose Extension Duration
In the Request Extension window, click the dropdown to view available extension durations.
3. Select the Extension Time
Default options are 1 Day, 1 Week, and 1 Month. For custom duration, close the dropdown and click Advanced and choose a custom date and time by clicking on the calendar icon.
4. Click Extend
After selecting the date, click Extend.
5. Confirmation Message
A confirmation message appears indicating the request was sent to the owner. The owner must approve the request for changes to take effect.
