To Disable a Recipient on a Trusted Share
As the owner or co-owner of a Trusted Share, you can disable a recipient’s access at any time. To disable a recipient, navigate to My Shares and open the Trusted Share and click Manage Recipients to view all current recipients.
Note: When a recipient is disabled, they lose access to the Trusted Share permanently. Unlike Expire, they cannot submit an access extension request.
2. View All Recipients
Click the All tab to view all users who are/were on this Trusted Share.
To manage a specific recipient, open the Actions menu by clicking the three-dot button next to their name.
3. Disable a Recipient
Select Disable from the Actions menu to disable access for the recipient.
4. Click Disable on Confirmation
Confirm the action by clicking Disable in the confirmation dialog.
5. Re-enable Disabled Recipients
You can re-enable disabled recipients at any time:
Go to the Disabled tab.
Select the recipient you want to enable.
Click the three-dot menu and choose Enable.
Enabling restores access to the Trusted Share and all files/documents within it.
6. Click Enable to Confirm
Click Enable to restore Trusted Share access for the recipient.
