This document explains how to securely access files shared with you through the Guest Portal. It is intended for external recipients who receive a shared-document link from an eShare user. The following steps will be reviewed:
Navigate to the Guest Portal
If you receive a link from a colleague at the organization sharing the documents and you are not comfortable clicking it, open your browser and navigate directly to the Guest Portal address provided in the sharing notification email (typically in the format https://secure.[organization].com/guest).
Note:
Navigating directly to the portal address is the safest way to access shared content, since it avoids clicking links embedded in an email.
This portal is where you can retrieve any files shared with you.
Create Your Account
On the login page, if you don't already have an account, select 'Sign up'.
Enter your email address. (If you are a corporate user, please enter your corporate email.)
Enter your First name and Last name.
Enter a password in 'Enter password' and confirm it in 'Confirm password'.
Select the 'Register' button.
Verify Your Email
After selecting 'Register', check your email inbox for a verification message.
Open the verification email and follow the instructions to confirm your account.
Log In and Access Shared Content
Return to the Guest Portal address and log in with your email address and password.
Once logged in, you will land on the 'Shared With Me' page, which lists all content shared with you.
Select any item in the list to open and access the shared documents.
Once a folder is open, you can retrieve documents from the file listing by either 'View'-ing the document to open and edit it in the web portal, or by selecting 'Download' to save it to your device.
